Terms & Conditions

1. Introduction

Welcome to CompassLightHill ("we," "our," or "us"). These Terms & Conditions ("Terms") regulate your use of our yacht charter services and the website found at compasslighthill.sbs (the "Service"), which is provided by CompassLightHill.

By securing a booking or by utilizing our Service, you consent to be governed by these Terms. If you do not agree to any portion of these terms, then you are not permitted to use the Service.

2. Service Overview

CompassLightHill offers an array of top-tier yacht charter services, which include, but are not limited to:

• Daily yacht charters
• Evening sailing experiences
• Business retreats
• Exclusive gatherings
• Extended charters

Our services are contingent on availability and climatic conditions. We hold the discretion to alter or cease services without prior notice.

3. Booking and Reservations

3.1 Booking Process

For charter reservation, you are required to:

• Be no less than 18 years of age
• Supply truthful and complete details
• Issue a deposit as outlined in the booking confirmation
• Consent to these Terms & Conditions

3.2 Confirmation

Confirmation of your booking is only assured upon our receipt of your payment and issuance of written confirmation. We reserve the liberty to decline service to any individual at our own judgment.

3.3 Availability

Charter availability is conditional upon the accessibility of vessels and favorable weather conditions. We aim to fulfill your preferred dates and timings to the best of our ability.

4. Payment Terms

4.1 Pricing

Prices are conveyed in £ and incorporate all applicable levies unless indicated otherwise. Prices are open to modifications with no advance intimation.

4.2 Payment Schedule

• Deposit: 50% of the total charter cost required at the time of reservation
• Balance: Due 48 hours before the departure of the charter
• Additional fees (if any): Payable upon the charter's end

4.3 Payment Methods

We accept a variety of major credit cards, direct bank transfers, and certified cheques. Payment processing is conducted via encrypted, secure methods.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• More than 72 hours prior to departure: Entire refund minus processing fees
• 24 to 72 hours before departure: Half the refund
• Less than 24 hours to departure: No reimbursement

5.2 Weather-Related Cancellations

If the captain deems weather conditions unfit for sailing, we will suggest either:

• Scheduling the charter for the next convenient date at no extra cost
• Issuing a complete refund if rescheduling is not feasible

5.3 Mechanical Complications

In case of mechanical breakdowns within your allocated vessel, we will endeavor to arrange an alternate option. If no such alternative is available, a full reimbursement will be issued.

6. Safety and Conduct

6.1 Safety Regulations

All guests are expected to:

• Heed all directives given by the crew
• Don safety gear when needed
• Disclose any medical conditions that might impact their safety
• Stay within the designated areas on the vessel

6.2 Restricted items

The following items are prohibited on board:

• Glass bottles
• Illegal substances
• Firearms or other weapons
• Excessive quantities of sodas or lemonades (beyond reasonable personal consumption)
• Pets (with the exception of pre-approved cases)

6.3 Behaviour

Passengers should behave respectfully. We may decide to curtail a charter without any refund if a guest's behavior poses a threat to safety or interrupts the enjoyment of others.

7. Liability and Insurance

7.1 Our Accountability

We are only liable up to the amount paid for your charter. We are not responsible for:

• Injuries due to the negligence of passengers
• Displacement or harm to personal items
• Indirect, incidental, or punitive damages
• Delays caused by weather or circumstances out of our control

7.2 Insurance Policy

Comprehensive maritime insurance is in place, covering our vessels and procedures. Passengers are accountable for their own travel and personal insurance.

7.3 Recognition of Risks

By participating in our services, you accept that maritime excursions come with inherent risks and you are responsible for your own safety and well-being.

8. Adjustments and Itinerary Amendments

We reserve the authority to adjust itineraries, routes, or schedules based on factors such as weather conditions, safety needs, or operational prerequisites. Efforts to offer comparable alternate activities will be undertaken.

9. Unforeseen Circumstances

We bear no accountability for any hold-ups, cancellations, or changes brought about by conditions beyond our direct influence, including but not restricted to:

• Extreme weather states
• Natural disasters
• Regulatory mandates
• Port shutdowns
• Technical failures

10. Privacy and Information Protection

We manage your private data in accordance with our Privacy Policy. By employing our services, you consent to your data's collection and usage as detailed within our Privacy Policy.

11. Intellectual Property Rights

All materials on our website, such as texts, graphics, logos, and photographs, are safeguarded by copyright and trademark legislations. Unpermitted reproduction, distribution, or creation of derivative works is prohibited without our explicit consent.

12. Governing Law

These Terms are regulated by the legal system in United Kingdom. Any conflicts will be settled in courts situated in London, United Kingdom.

13. Revisions to Terms

We retain the right to adjust these Terms when necessary. Amendments will be posted on our website, annotated with an updated revision date. Persistent use of our services signifies acceptance of the updated terms.

14. Contact Details

If you have inquiries regarding these Terms & Conditions, kindly reach out to us at: